Tactical UAS pilot certification
Simulation and live flight training covering emergency recovery, payload management and swarm command, delivered against a documented competency record.
Training, services & support
Capability is a team, not a crate
Five services that keep a fleet, a sensor network or an airspace function operating: certification training, avionics maintenance, compliance modules, a staffed support desk and sovereign advisory.
Competency records retained
Training at depot or on site
Service catalogue
Five services, one support philosophy
Every service is scoped in writing, delivered by named personnel, and closed with a record the receiving organisation keeps. Filter using the domain bar above.
Avionics maintenance engineering
Line-replaceable unit diagnostics, field sensor calibration and structural repair protocols, performed at depot or on site.
ICAO and EUROCONTROL compliance modules
Training for air traffic coordinators and defence staff on shared airspace deconfliction, standards and evidence retention.
24/7 technical support desk
SLA tiers with defined response windows, escalation paths and a duty engineer for critical mission platform failures.
Technical advisory and defence consulting
Needs analysis for ministries and civil authorities across border security, anti-poaching and maritime domain awareness.
No service is published for this domain yet. Ask the team.
24/7 technical support desk
A response window you can plan around
Support is tiered by operational impact, not by how loudly a request is made. Each tier has a defined first response, escalation owner and reporting line.
| Tier | Trigger | First response | Escalation |
|---|---|---|---|
| Tier 1 | Critical mission platform failure; asset unserviceable | Under 2 hours target | Duty engineer + programme manager |
| Tier 2 | Degraded capability; redundancy or sensor fault | Same working day | Support engineer + OEM liaison |
| Tier 3 | Routine maintenance, documentation, calibration | Within 5 working days | Depot planner |
| Advisory | Configuration, planning, obsolescence questions | Next scheduled review | Technical account lead |
What the desk actually does
Diagnose, dispatch, document.
01Remote diagnosisConfiguration, logs, firmware and fault isolationFirst call
02Spares decisionStock check, dispatch or repair routingSame day
03Field dispatchMobile engineering team when the asset cannot movePlanned
04Monthly reportingFailure trends, downtime and consumed sparesMonthly
Training pathway
From fundamentals to instructor
Training is built as a progression, not a single course. Four role-based tracks take a cohort from standards awareness to instructor sign-off.
Foundation
Standards and shared airspace
ICAO and EUROCONTROL framework, airspace coordination and civil-military deconfliction for defence and civil staff.
Operator
UAS operator certification
Mission planning, emergency and lost-link recovery, payload management and swarm command, assessed per operator.
Maintainer
Avionics and depot maintenance
LRU diagnostics, sensor calibration, structural repair protocols and return-to-service documentation.
Instructor
Instructor and assessor
Train-the-trainer, assessment design and the evidence file that keeps a capability alive after handover.
SIMULATION · LIVE · OJT
Simulation first · live where it is safeTRAINING
Evidence per trainee
Each trainee receives an individual competency record covering practical tasks, assessment outcomes and instructor sign-off — the file an auditor will ask to see.
Technical advisory
Needs analysis before equipment selection
For ministries and civil authorities, the first deliverable is often a defensible requirement — not a platform. Advisory work is scoped to produce one.
Border security
Perimeter and corridor studies
Coverage modelling, sensor mix, communications constraints and response-time analysis for complex boundaries.
Environmental protection
Anti-poaching surveillance
Detection concepts for protected areas, including UAS patrol patterns, sensor placement and ranger response integration.
Maritime
Maritime domain awareness
Coastal surveillance architecture, radar and AIS integration, and command-post workflows for shared maritime pictures.
Deliverable: a decision document
Advisory engagements close with a written options appraisal, cost envelope and procurement risk register — usable in front of a board or a ministry committee.
Practical questions
Before you request a quotation
Can training be delivered in-country?
Yes. Training can be delivered at the regional depot, at the customer's facility, or in a mixed format with simulation-based practical work followed by on-site on-the-job training. Instructor travel and facility requirements are identified in the training plan.
Do you provide maintenance for systems you did not supply?
In many cases, yes, subject to technical assessment and access to the necessary documentation, special tools and spare parts. An initial inspection determines whether a maintenance agreement is realistic and what OEM support is needed.
How are support agreements priced?
Support is priced against the platform inventory, the required response tier, spares holding and reporting obligations. A consultation produces a scoped proposal with named deliverables rather than an open-ended retainer.
What happens with classified or controlled information?
Controlled technical data is handled under the applicable export-control and national security rules. Public forms and email are not appropriate channels for classified information; secure transfer arrangements are agreed before any sensitive exchange.